Why is My Refrigerator Water Dispenser Not Working?

defective refrigerator water dispenser

Is the water dispenser on your refrigerator not working? If so, you can attempt to solve the issue on your own or call Mayes Appliance Repair for professional refrigerator repair Texas.

There are a lot of reasons for a water dispenser in a refrigerator to stop working. Again, some suggestions might sound a little strange. However, something as simple as an off switch has been the reason before. Be sure to review the more obvious potential issues prior to moving forward with complicated refrigerator repair. Let’s start to cover this appliance repair issue and see what reasons we can come up with for a broken water dispenser.

The cause of a broken water dispenser is commonly an installation error, a filter failure or frozen water lines:

New Refrigerator Installation Problems

You just installed a new refrigerator for your kitchen with a water dispenser, but it’s broken. The water dispenser has to be connected to the home’s water line. That could be the reason for the issue.

If your new refrigerator is replacing an older refrigerator that didn’t feature an ice maker or water dispenser, there is a chance that you do not have a functioning water line running to this area of the kitchen. Most of the time a water line is commonly run from underneath a house either in a crawl space or basement. You can buy this line at almost any home repair store and they’re very simple for even the typical homeowner to install. Usually they have come with a built-in water shut-off valve, which is necessary so that if you should need to move the refrigerator, you can turn off the water.

If there’s a connected water line, is the valve turned on? The valve handle needs to be lined up with the hose. And, is there water going through the pipe you have used to connect the water line? Simple and basic questions, but items that need to be accounted for.

If you removed the refrigerator doors during installation it’s possible the water dispenser might not be plugged in. Read the owner’s manual to find the wire harness for that particular model of refrigerator. Be sure that it is plugged into the refrigerator.

Once the water line is connected, most of the time there is air in it. So, engaging and disengaging the water dispenser lever to get the air out is needed.
Filter Issues

On some refrigerators, there are different filters. These filters could “expire”, become clogged or get frozen. All filters are based on your model and type of refrigerator. If the filter is clogged it will cause slow filling or no flowing period. It’s recommended that your filter should be replaced every 6 months. Changing filters in a refrigerator can be challenging. If you have hiccups, go online or call us and learn the proper process to replace a filter.

One recommendation is to fill up the filter with water before installation. A lot of time the water filters take a long amount of time to fill, which might lead you to think the water dispenser isn’t working right. You will want to read the directions if nothing is working. To be sure it’s not air trapped in the lines, we recommend to depress the dispenser arm for around 5 minutes.

A frozen water tank could be the reason for the issue as well on some refrigerators. If the tank freezes it will leak onto the food bins. Small amounts of food inside of the fresh food bins can cause freezing.